First, Read this. It's pretty ridiculous how much people/companies run by people, are just trying to get away with murder these days. I get it, I know as well as anyone else that the economy is not really recovering yet and we are all just hanging by a thread... But when this whole baggage fee thing began it was back when gas prices elevated to a ridiculous high and they said they needed to make up the additional gas costs. Since then- gas has dropped and although I am sure they are losing money just like everyone else in the industry, I just don't see any justification in raising fees again! They are doing it just because they can. And these same airlines have no customer service whatsoever and also charge you a million ridiculous fees if you ever want to change or reschedule your plans.... I am completely turned off.
SO moral of the story is... Southwest is Best! I just think they deserve a little pat on the back for keeping their customer interest in mind. Yes, I know their seating arrangement is a little bit like musical chairs but it's not that bad now that they at least have an order. And my disclaimer before I tell you why they are so great is...The only thing I actually dislike about Southwest are the occasional obnoxious flight attendants that sing one too many songs. They need to control the microphone and keep it away from the attention deprived American Idol Wanabees!
Ok- Now the good...So what you all should know is that when Southwest says "No Fees"- they really mean it.
1) All passengers still get to check-in two bags free of charge! (up to 50lbs each)
2) You can cancel your flight and get fully refunded!
3) You can make changes to your Itinerary without Change fees! (just the difference in cost)
4) They have a great Reward Points program that allows you to get free flights (that really are free without a bunch of fees added) And- they did not raise the amount of points to get a flight like so many other airlines recently did.
4) They have a great Reward Points program that allows you to get free flights (that really are free without a bunch of fees added) And- they did not raise the amount of points to get a flight like so many other airlines recently did.
Ok- there are just a few more things you should know, Southwest is one of the only airlines that will not pull up in most of the online travel search engines like Expedia or Kayak... so you should always just go directly to their website, http://www.southwest.com/ . And unfortunately they do not fly internationally but they are expanding within the US. Happy travels...
